EPHRIS HOUSE

Shipping & Delivery Policy

Clear and reliable guidelines regarding order handling, fulfillment schedules, and parcel delivery within Pakistan.

1. Order Processing

2. Delivery Within Pakistan

Orders are carefully prepared and packed before dispatch. Orders are generally processed within 1–3 business days after confirmation.

Ephris currently offers delivery within Pakistan. Delivery is handled through reliable courier partners. Estimated delivery time is generally 3–7 business days after dispatch, depending on the destination and courier service.

3. Shipping Charges

4. Order Tracking

5. Delivery Delays

Shipping charges, if applicable, are shown at checkout before the order is confirmed.

Once an order has been dispatched, customers may receive tracking information through their provided contact details where available.

Delivery times are estimates and may be affected by weather, public holidays, courier delays, remote locations or circumstances beyond Ephris's control.

6. Address & Contact Information

7. Damaged Package

Customers are responsible for providing a complete and accurate delivery address and contact number. Ephris cannot be held responsible for delays caused by incorrect or incomplete information.

If a package appears damaged upon delivery, customers should contact Ephris as soon as possible with photographs of the package and product.