{"id":713,"date":"2026-10-21T17:20:51","date_gmt":"2026-10-21T17:20:51","guid":{"rendered":"https:\/\/ephris.com\/?page_id=713"},"modified":"2026-10-21T17:20:51","modified_gmt":"2026-10-21T17:20:51","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/ephris.com\/ar\/shipping-delivery-policy\/","title":{"rendered":"Shipping &amp; Delivery Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Thank you for choosing<strong> Ephris<\/strong>. We strive to deliver your premium products in the safest and fastest way possible. Please review our shipping guidelines below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Order Processing Time<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All orders are processed within <strong>1 to 2 business days<\/strong> (excluding Sundays and public holidays) after receiving your order confirmation.<\/li>\n\n\n\n<li>You will receive another notification or SMS once your order has been packed and shipped.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Delivery Timelines<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We ship nationwide using trusted courier partners to ensure your package arrives securely:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Major Cities:<\/strong> Delivery takes approximately <strong>3 to 5 business days<\/strong>.<\/li>\n\n\n\n<li><strong>Remote or Rural Areas:<\/strong> Delivery may take up to <strong>5 to 7 business days<\/strong>.<\/li>\n\n\n\n<li><em>Note: Deliveries may face minor delays during peak shopping seasons, sales events, or severe weather conditions.<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Shipping Charges<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We offer a flat shipping rate of <strong>20sr<\/strong> on all orders across the country.<\/li>\n\n\n\n<li><strong>Free Shipping Alert:<\/strong> We are happy to offer <strong>FREE SHIPPING<\/strong> on all orders with a total cart value above <strong>[180sr]<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. Payment Methods Available<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To make shopping easy and secure for you, we accept:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cash on Delivery (COD):<\/strong> Pay in cash to the rider at the time of receiving your package.<\/li>\n\n\n\n<li><strong>Prepaid Bank Transfer:<\/strong> Direct bank transfer details will be shared during checkout.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. Order Tracking<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once your package is handed over to the courier company, we will provide you with a <strong>Tracking Number<\/strong> via email or SMS.<\/li>\n\n\n\n<li>You can use this tracking number on the courier partner&#8217;s official website to check the live location of your order.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. Wrong Address &amp; Delivery Failure<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It is the customer&#8217;s responsibility to provide an accurate shipping address and a working phone number.<\/li>\n\n\n\n<li>Our courier partners will attempt delivery <strong>up to 2 times<\/strong>. If the customer is unreachable or refuses the package, the order will be cancelled and returned to our warehouse.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. Damaged Packages<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you notice that your package is significantly damaged or opened at the time of delivery, please do not accept it from the rider.<\/li>\n\n\n\n<li>Take a photo of the damaged parcel and contact our customer support immediately.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. Contact Us<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions or concerns regarding the delivery of your order, feel free to reach out to us:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> contact@ephris.com<\/li>\n\n\n\n<li><strong>WhatsApp \/ Phone:<\/strong> 0579228003<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for choosing Ephris. We strive to deliver your premium products in the safest and fastest way possible. Please [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-713","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ephris.com\/ar\/wp-json\/wp\/v2\/pages\/713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ephris.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ephris.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ephris.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ephris.com\/ar\/wp-json\/wp\/v2\/comments?post=713"}],"version-history":[{"count":1,"href":"https:\/\/ephris.com\/ar\/wp-json\/wp\/v2\/pages\/713\/revisions"}],"predecessor-version":[{"id":714,"href":"https:\/\/ephris.com\/ar\/wp-json\/wp\/v2\/pages\/713\/revisions\/714"}],"wp:attachment":[{"href":"https:\/\/ephris.com\/ar\/wp-json\/wp\/v2\/media?parent=713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}